1. Data controller

SwissForge3D — Vincent Buttitta
Impasse de Riombochet 32, 1673 Promasens, canton of Fribourg, Switzerland
Email: contact@swissforge3d.ch

2. Data collected

I collect the following data in the course of my business:

Via the quote or contact form: first name, last name, email address, phone number (optional), project description, 3D files.
Via the online shop: order information, delivery address, payment data (processed by my payment provider — I do not store card details).
Automatically: IP address, browser type, pages visited (via anonymised analytics tools if used).

3. Purposes of processing

Your data is used exclusively for:

Processing and tracking your orders or quote requests.
Contacting you in connection with your request.
Improving my services and website.
Meeting my legal and accounting obligations.

I do not use your data for commercial prospecting without your explicit consent.

4. Legal basis

The processing of your data is based on the Swiss Federal Act on Data Protection (FADP) and its implementing ordinances, in force in Switzerland since 1 September 2023. Processing is based on the performance of a contract (order, quote) or on your consent.

5. Data retention

Your personal data is kept only for as long as necessary for the purpose for which it was collected, and at most for the legally required retention periods (10 years for accounting data under Swiss law).

6. Data sharing

Your data is neither sold, rented, nor transferred to commercial third parties. It may be shared only with:

Service providers necessary for the fulfilment of the order (carrier, payment system).
Competent authorities if required by law.

7. Your rights

In accordance with the FADP, you have the following rights regarding your personal data:

Right of access: obtain confirmation that I process your data and receive a copy.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your data under certain conditions.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to the processing of your data in certain cases.

To exercise these rights, contact me at: contact@swissforge3d.ch

8. Security

I implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction. My site is accessible via HTTPS (encrypted connection).

9. Cookies

My site may use technical cookies essential for site operation. No advertising tracking or profiling cookies are used without your consent.

10. Amendments

I reserve the right to modify this privacy policy at any time. The version in force is the one published on this page, with the update date shown in the header.

11. Contact

For any questions about your personal data or this policy: contact@swissforge3d.ch

Privacy policy